Support
Getting help
A real person reads every message — the maker. During the preview there’s no help desk or chat; expect a reply within a day or two.
Last updated 29 September 2026 · private preview
How to reach us
From inside an app
Scroll on Purpose, Train on Purpose and Doorway each have Settings → Help → Send feedback. Pick what it’s about, write your message and, if you want an answer, add your email address. If it can’t be sent yet, the app keeps it as a draft and tries again later.
You can also attach the app’s diagnostics: the app version, your phone model and Android version, whether sync is working and which features are switched off. They never include your workouts, limits, names or account details. You can read them before sending.
By email
Write to help@daysonpurpose.com, or reply to your invitation message.
It helps to say which app, what you expected, what happened instead, and your phone model. A screenshot is welcome — check it doesn’t show anything private first.
What happens to your message
Messages sent from the apps go to a private inbox inside the Days on Purpose web app that only the maker can open. We keep them so we can follow up and spot problems that come back. They stay even if you later delete your account — if you’d like one of your messages removed, just ask and the maker will delete it by hand. The privacy page has the details.
Pause or stop
Scroll on Purpose
- Make it lighter: Scroll on Purpose has a “Make it lighter” option for when it’s too much, and it can pause itself while Do Not Disturb is on. You can also raise or remove any limit. In the strictest mode some changes wait for a short cool-off, by design.
- A Vow ends by itself when the task is done, or after two hours at most. You can end it early; that’s simply recorded.
- Always available: phone calls, contacts, alarms, emergency and Android settings are never blocked.
- Uninstall the normal way (long-press the icon → Uninstall, or Settings → Apps). Nothing prevents it.
Train on Purpose and Doorway
Just stop opening them, or uninstall them the normal way. To stop sending anything to Days on Purpose, disconnect in the app’s settings or remove the phone in Days on Purpose Settings.
Days on Purpose (on the web)
Sign out any time. To leave the preview for good, ask for your account to be deleted — see Delete your account or data.
Common problems
The Days on Purpose web app says I’m not invited
You’re probably signed in with a different Google account. Sign out and sign in with the address your invitation was sent to.
Android won’t install the app
Allow “install unknown apps” for the browser or Files app you opened it from, then try again. If Android says the app conflicts with an existing one, tell the maker — don’t uninstall the old one first if you want to keep its data.
A connected app isn’t counting toward my goal
Check it’s connected in the app’s settings. Things recorded offline are sent when you’re back online; the app shows when something is still waiting.
Scroll on Purpose blocked something it shouldn’t
Pause it (above) and tell the maker what you were trying to open.